1. Customers place their orders directly through my online store on the Dosei.ma platform.
2. Orders are confirmed once payment has been successfully processed.
3. I am responsible for ensuring timely and secure delivery of the products ordered.
4. We reserve the right to cancel any order in the case of stock errors, pricing errors, or suspected fraud.

• Bank cards (Visa, Mastercard).
• Cash on Delivery.
• Paypal for international payments.

• We deliver throughout Morocco via
• Estimate delivery time : 
• We are not responsible for delivery delays caused by third-party logistics.

• Tickets are digital and sent by email after payment.
• Entry to the event may be denied if specific conditions (e.g., age limits, behavior) are not respected

In accordance with Moroccan consumer law (Law No. 31-08).

Physical Products:

• You have 7 calendar days from the date of delivery to request a return.
• Items must be unused, unwashed, and in original condition and packaging.
• Return shipping is at your expense unless the item is faulty or incorrect.

Event Tickets:
The right of withdrawal does not apply to dated services such as event tickets.

Refunds will be issued to the original payment method within 14 days after the returned item is received and inspected.

All content on the website (text, images, logos, products, etc.) is the exclusive property of SUBROSA CORP SARLAU and protected under Moroccan intellectual property law. Reuse or reproduction is strictly prohibited without prior wirtten permission.

We are not liable for :

• Indirect or consequential damages.
• Event cancellations due to force majeure (e.g., weather, government restrictions, etc.).

These terms are governed by Moroccan law. in the event of a dispute, an amicable solution will be sought first. if not resolved, the competent courts of Casablanca will have exclusive jurisdiction.